SUPPORT

Help Center

Answers to the questions students, parents and teachers ask most often.

Who is Supercurriculum for?

Students aged 5–16 in Years 1–11 of the England National Curriculum, plus the parents and teachers who support them.

How do I create an account?

Click Sign up in the header and enter your email and a password. If you're a parent or guardian creating the account for a child, tick the box during sign-up.

How does the placement test work?

After onboarding, you take a short adaptive test across the core subjects. It takes around 20 minutes and you can pause at any time. We use the results to build your Learning Plan.

How is my year group calculated?

We use your date of birth and the standard England school year cut-off (1 September). You can confirm or adjust the calculated year during onboarding.

Is my child's data safe?

Yes. We follow UK GDPR and the Children's Code, and we do not use children's data for advertising. See our Privacy Policy and Safeguarding pages for the full detail.

How do I report a problem with a question?

Use the report option on the practice screen, or email [support@yourdomain.com].

How can schools get started?

Use the Book a demo link in the header or on the Pricing page. We'll arrange a walkthrough and discuss a pilot tailored to your school.

I forgot my password — what now?

Sign-in support and password reset will be added soon. In the meantime, email [support@yourdomain.com] and we'll help you back in.

Still need help?

Can't find what you're looking for? Get in touch and we'll come back to you.